Managed IT
NUXOA handles agreed tasks in maintenance, systems administration and IT security. Choose the area where your business needs support.
Gain More Time and Security with Managed IT
Managed IT is not the same as traditional outsourcing. Outsourcing often transfers the entire IT function, including existing teams or departments, to a service provider.
With managed IT services, your employees remain within your organization. We take on selected tasks and operate the agreed infrastructure so your team can focus on other business activities.
How we start working together
From your first question to day-to-day operation: together we clarify the requirements and responsibilities.
Discuss your needs
Tell us about your applications, existing environment and preferred start date. We discuss the technical requirements.
Agree the proposal
The proposal sets out the configuration, support, responsibilities and costs.
Plan the setup
We coordinate access, setup and any migration with you. Testing and handover form part of the joint plan.
Support operations
Once you are up and running, we support the agreed areas. We discuss changes and additional requirements with you.
Talk to us about your plans
You do not need to know the right configuration yet. Tell us what you want to achieve.
FREQUENTLY ASKED QUESTIONS
Questions about IT support.
Define tasks and responsibilities around your team.
How does NUXOA work with our internal IT team?
We support your IT team by taking on agreed tasks. Together, we decide what your team continues to manage and where NUXOA helps.
Which tasks can we discuss?
The offer covers provisioning, IT management, data security, infrastructure planning, attack protection and maintenance. We discuss which services make sense for your environment based on your systems and goals.
How are service scope and response times defined?
We agree tasks, support hours and response times with you before the service starts. The service components of our EBV principle help you choose the support you need.
Explore EBV service componentsContact NUXOA
Questions about an offer? Tell us what support you need.