Cloud, hosting and IT for businesses

Maintain IT and resolve faults

IT Maintenance

NUXOA provides preventive IT maintenance and fault resolution. We check your systems regularly to identify faults early.

Regular maintenance

We prepare a maintenance plan covering the checks and work your IT infrastructure needs. We agree timing and scope with you so maintenance fits your business operations.

A Rapid Response to IT Problems

When a fault occurs, we investigate the cause, resolve the issue and restore the affected systems. Our aim is to keep disruption to your day-to-day work as short as possible.

Improve Your IT Performance and Capacity

We assess your hardware and software performance to identify bottlenecks. Based on these findings, we adapt the systems to your needs and plan any necessary upgrades with you.

Plan component replacements

We help you plan the replacement of outdated components and necessary upgrades as part of your ongoing IT maintenance.

FREQUENTLY ASKED QUESTIONS

Questions about IT maintenance.

Maintenance and troubleshooting for your existing environment.

Which tasks does maintenance cover?

We maintain and optimise your systems, diagnose and resolve faults, and plan necessary replacements. We agree with you which systems are covered.

How often is maintenance carried out?

Intervals follow an individual maintenance plan. Discuss critical systems, operating hours and available maintenance windows so the work fits your business.

What should an incident report contain?

Include the affected device or system, the time and the visible error message. Also describe which workflows are affected and whether the problem is continuous or recurring.

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