The technical foundation for your online shop: we install Shopware Community Edition and manage the server, database and required services. Store design and custom business workflows are agreed as separate projects.
Choose a plan and order in the NUXOA Manager. We agree provisioning and required access with you.
Managed services included in every package
Setup
Monitoring and updates
DDoS protection
7 daily on-site backups
2 weekly off-site backups
24/7 support through our ticket system
We retain seven daily backups on-site and two additional weekly backups at a separate location.
All managed packages have a 12-month contract term and a 3-month cancellation notice period. Save with advance payment: 3 months: 1% · 6 months: 3% · 12 months: 5% off the package price. The contract term applies independently of the payment interval.
All prices per month excluding VAT. Specifications cover the entire instance, including the operating system, application and required services. Usable capacity and performance depend on data volume and concurrent usage.
Optional upgrades
Add processing power, RAM or NVMe storage to your package. We will discuss the upgrade with you to match your server's requirements.
Additional resource
Price / month
1 virtual CPU (vCPU)
€8.00
1 GB RAM
€6.00
100 GB NVMe storage
€10.00
500 GB NVMe storage
€35.00
1,000 GB NVMe storage
€60.00
All upgrade prices are monthly, in addition to the package price, and exclude VAT.
AMD EPYC processors and ECC memory power our hosts. Your package defines the vCPU and RAM resources for your application.
NVMe storage
Samsung NVMe SSDs provide storage for your virtual servers, holding the operating system, your applications and their data.
Three data copies
Ceph stores three copies of your data on separate hosts. This replication complements the backups used to restore earlier versions of your data.
Redundant connectivity
The hosts have redundant connectivity of at least 2 × 25 Gbit/s. Bandwidth is shared. Each host connects to the Ceph storage network at a minimum of 2 × 100 Gbit/s.
Traffic & billing
20 TB traffic per month included. Additional traffic: €1.50 per TB, excluding VAT. Alternatively, we can arrange a Gbit/s flat rate or 95th-percentile billing.
The plan covers technical operations for one Shopware Community instance. Themes, plugins, ERP connections, payment providers and shop customisation are additional services. Major version migrations are planned as projects.
Your own shop instance
Choose resources and the technical environment for your store.
Technical maintenance
Plan updates around the installed version and extensions.
Allow for growth
Include catalogue size, media and order peaks when sizing your server.
Community Edition is included. Shopware Account and Store have separate terms, including GMV reporting and a €1 million annual GMV threshold. Any required paid Shopware plan and extensions are obtained separately; the Community Edition open-source licence remains separate from these terms.
Migration and setup
Before migration, we review the database, media, plugins and integrations. Data transfer, checkout tests and cut-over are agreed separately. Test orders run only in an agreed test environment.
The price covers operation of Community Edition. Paid extensions, vendor plans and their configuration are agreed separately.
What does the managed plan include?
Your own instance, standard installation, technical updates, monitoring and the listed backups. Resources cover the operating system, application and required services together. Migration, custom integrations and high availability are agreed separately.
Need a different configuration?
We plan a suitable configuration and your migration with you. Migration and custom workflows are quoted separately.
